General FAQ

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What is the affiliate program?

Our affiliate program offers you to refer people to our web site. When they purchase a product or service from our web site, you earn a referral commission. See our affiliate program. Everybody can potentially join. We will review your application within 5 days. go to our affiliate page to join or to know more.

 

I am a consultant.  How can I join your team?

Please contact us via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  A representative will get in contact with you as soon as possible.

 

What is your privacy policy?

M2-TEC implemented a Privacy Policy to protect personal information received from its customers, and to respond to any inquiries. The Privacy Policy also provides that M2-TEC will use appropriate contractual means to establish a comparable level of protection for personal information which is sent for processing by third parties on M2-TEC's behalf.  Click here to view our Privacy Policy.

 

What are you terms and conditions of payments?

Our terms of payment for our online products and services are payable upon purchase.  All of our transactions are processed through Authorize.net.  Regarding Event registrations, specific payment terms may apply.  Please refer to the appropriate event or contact us at 1-877-831-2299 for more information.

 

What guarantees do you offer regarding purchase of your products and services?

M2-TEC may offer a time-limited, money-back guarantee on some M2-TEC Publications and M2-TEC Services.  If there is a guarantee applicable to the M2-TEC Publication or M2-TEC Service that you have purchased, that guarantee is as set out on the applicable product page of the M2-TEC website at the time you purchased the M2-TEC Publication and M2-TEC Service (the “Guarantee”).  If during the time-limited period of your Guarantee period you are not satisfied with the M2-TEC Publication or M2-TEC Material you purchased, M2-TEC will refund the purchase price to you, minus 10% of the net purchase price – for administration purposes.  This is your sole and exclusive remedy against M2-TEC and M2-TEC’s sole and exclusive liability and obligation to you in connection with your purchase of any M2-TEC Publication or M2-TEC Service or anything arising out of or relating to that purchase or this Agreement.

Fore more information, please visit our terms and conditions page.

 

What discount policies do you apply?

M2-TEC may offer you various discounts, savings and other benefits on other products or services of M2-TEC or its affiliates in connection with your purchase of M2-TEC Publications or M2-TEC Services.  M2-TEC does not guarantee the availability of particular discounts, savings or other benefits on specific products or services, and any discounts, savings or benefits are subject to change, time limits and conditions as may be determined by M2-TEC in its discretion from time to time.  Fore more information, please visit our terms and conditions page: www.m2-tec.com

 

Your products and services are copyrighted and trademarked.  What are the restrictions of use associated with this?

All applicable laws apply to any copyrighted product or service. For more information on our copyrighted material please contact our legal officer at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

I have a business proposal that could benefit your company.  How can I contact you?

The best way to contact us regarding a business proposal is by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We will make sure that your e-mail reaches the right individual and that he/she will contact you as fast as possible.

 

What is the Hubbard Administrative System?

The Hubbard Management system was developed by L. Ron Hubbard. It is used by over 185,000 companies and has received worldwide recognition as a unique, practical management system for those who thrive to succeed. Please visit the Hubbard College of Administration website for more information.

 

Product FAQ

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How can I cancel my placed order and get a refund?

You may cancel your M2-TEC Product order at any time before receiving the product by sending us an email to M2-TEC at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by contacting us at 1-877-831-2299.  You will be charged 10%This e-mail address is being protected from spambots. You need JavaScript enabled to view it  of the net price of your products to cover administration fees.  All shipping costs of products are non-refundable.

 

I am not satisfied with the product.  How can I get a refund?

M2-TEC may offer a time-limited, money-back guarantee on some M2-TEC Publications and M2-TEC Services.  If there is a guarantee applicable to the M2-TEC Publication or M2-TEC Service that you have purchased, that guarantee is as set out on the applicable product page of the M2-TEC website at the time you purchased the M2-TEC Publication and M2-TEC Service (the “Guarantee”).  If during the time-limited period of your Guarantee period you are not satisfied with the M2-TEC Publication or M2-TEC Material you purchased, M2-TEC will refund the purchase price to you, minus 10% of the net purchase price – for administration purposes.  This is your sole and exclusive remedy against M2-TEC and M2-TEC’s sole and exclusive liability and obligation to you in connection with your purchase of any M2-TEC Publication or M2-TEC Service or anything arising out of or relating to that purchase or this Agreement.   Fore more information, please visit our terms and conditions page: www.m2-tec.com

 

How can I modify my order (place with wrong information, address, etc.)?

If you realize you have made a mistake on your order, whether it be misspelling the address or having ordered the wrong quantity, please call our toll free number at 1-877-831-2299 within 24 hours of placing your order.

 

Can I access a copy of my last purchase receipt if I login to my account?

Yes, call us at toll free number 877-831-2299 and we will be happy to assist you.

 

I live outside the US.  Can I still purchase your products, what are the shipping costs associated with it?

Yes, you can still purchase our products even if you live outside of the US.  Please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with the list of what you would like to purchase as well as your zip code, city and country information.  We will calculate the shipping costs associated with the order and respond within 3 business days.

 

What types of payments do you accept?

All of our online transactions are processed through Authorize.net (http://www.authorize.net/). American Express, MasterCard, Visa and Discover are accepted via Authorize.net.  we can also process your payment if you call at 877-831 2299.

 

How can I ship my product back?

All products can be shipped back via the same shipping means with which they were sent (UPS, USPS, FedEx).  Please remember that all shipping costs are non-refundable.  Contact our office via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information or call 877-831 2299.

 

Training and Consulting Services FAQ

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I registered for an event but cannot attend.  What is the deadline to cancel and get a refund?

You can always re-schedule attendance to the same public seminar at another date. You can ask for a refund up to 10 working days prior to the scheduled date(s). For intra-company training, you must cancel 20 working days prior to the scheduled date(s) in order to avoid penalties.

 

What are the penalties related to late cancellation of a training or seminar?

As a trainer must plan the scheduled date(s) in order to be available, all cancellations made within less than 20 working days of the scheduled date(s) are penalized with a 25% non-refundable cancellation fee. All cancellations made within less than 10 working days of the scheduled date(s) are penalized with a 50% non-refundable cancellation fee.

 

I want to hire one of the consultants to come and train in my company, at our location.  How do I go about contacting either one of them?

Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it , specifying who you are interested in having as a leader/trainer and we will ensure that they get in contact with you.

 

Do you offer one-on-one company consulting?  If so, what is the best way to contact you?

Yes, we do offer one-on-one company consulting.  Please e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it , specifying who you are interested in having as a leader/trainer and we will ensure that they get in contact with you.

 

What are the qualifications of your seminar leaders/trainers?

Information regarding our seminar leaders and trainers can commonly be found on the About Us page or if this is regarding a particular event, you can find their information under the Event Program.  If you wish to have more information about a specific leader/trainer, please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will e-mail you a biography of the individual.

 

What are the governing principles of your training/consulting services?

the governing principles of our training/coaching or consulting are 1) good sense, based on experience and proven results and 2) the Hubbard Management System. All our trainers and consultants are licensed and certified Hubbard Management Consultants. The Hubbard Management System is the most widely used standardized management system in the world. Over 185,000 companies are applying its principles on a daily basis. For more information, go to www.hubbardcollege.org

 

Is your company affiliated with any religious or faith-based organization?

No. Our company is a privately-owned corporation. We are licensed representatives of the Hubbard Management System,

 

Do you have testimonials from your customers regarding your services?

Please visit our Successes Page. If you are in a particular industry and would like to hear testimonials from individuals that share the same industry, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will send you their success stories.

 

What is the Hubbard Administrative System?

The Hubbard Management Technology is used by 185,000 companies and has received worldwide recognition as a unique, practical management system for those who thrive to succeed.

Please visit the Hubbard College of Administration website for more information.

 

What are your rates for these services and do you offer group discounts?

Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for the rates of our personal services or call 877-831-2299.  The rates of our events can be found under the event page and the rates of our online services can be found under each specific services page.

 


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